central vacuum extraction systems

The Villavent^Ž vacuum system is developed for regular use with a minimum of maintenance and service.

Maintenance is normally restricted to changing/emptying of the dust bag/canister approximately 2/3 times a year (depending on the frequency of use and the size of your home), as well as regular cleaning of the outside of the power unit.

Changing the Dust Bag

(a) Remove the lid on the dust canister
(b) Carefully remove the dust bag and make sure that no dust is allowed to escape into the canister
(c) Remove the dust bag and throw it away
(d) Unfold the new dust bag and place it into the canister before carefully pushing the opening properly (approx 10cm) into the pipe
(e) Replace the lid back in position and make sure that it is tight to avoid suction of 'false' air

Central Vacuum - Troubleshooting [back to top]

Should problems occur please refer to the items below before calling our service representative.

Problem	Reason	Action
The unit does not start. No suction in any of the wall outlets.	The el plug is not properly connected.	Connect the el plug to earthed socket.
	No electrical power to the unit.	Check fuses in the buildings main fuse box.
	The low voltage cable is not connected.	Connect the low voltage wiring to the unit.
	The motor is too hot.	Wait for 15-30 minutes to allow the motor to cool down. Start again.
	Hose is not properly inserted into the wall outlet.	Press hose into position.
	Switch on the handle is defective.	Repair or replace as necessary.
No suction in one of the wall outlets.	Defective miro-switch in the wall outlet.	Change the wall outlet.
	The low voltage cable is not fixed to the wall outlet.	Check low voltage wiring on the outlet by removing it. (See installation instructions).
Insufficient suction.	The dust bag/canister is full.	Replace the dust bag/empty the canister.
	The lid is not properly on.	Check that the lid is tight.
	The rubber seal in the lid is damaged.	Install a new seal.
	The discharge pipe or outdoor grill is blocked.	Remove the obstructions as necessary.
	The telescopic pipe could be defective or hot correctly installed (leakage).	Replace the defective pipe or re-install pipe.
	Telescopic pipe is blocked.	Remove obstructions in the pipe.
	Damage on wall outlet (leakage).	Repair or replace with new outlet.
	Defective hose (leakage)	Replace with new hose.
	Hose is blocked.	Check by means of a marble and remove the obstructions.
	Wall outlet is blocked.	Remove the obstructions.
The vacuum system does not stop.	Check for possible short circuit on low voltage cable.	Disconnect low voltage cable from the power unit. The unit should stop.
	Damaged or stuck plug/micro switch in the wall outlet.	Repair or replace with a new one.
	Defective print card.	Disconnect the low voltage cable on the unit.
The unit stops after being used for a short period.	The motor is too hot.	Wait for 15-30 minutes to allow motor to cool down. Start again. Contact Service Engineer if problem is repeated.

If you would like more information on Villavent^Ž products and services please call 01993 778481 or contact us.